At BP Shop by Sumaiya, we are committed to protecting your privacy and securing your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, purchase our authentic international cosmetics, or interact with our services.

1. Information We Collect

To provide you with a seamless shopping experience, we collect the following types of information:

• Personal Information: When you make a purchase, create an account, or contact us, we collect details such as your name, delivery address, billing address, phone number, and email address.

• Payment Details: All payment processing is handled securely through trusted third-party mobile banking and payment gateway providers. We do not store your credit card or direct bank account numbers on our servers.

• Technical & Usage Data: We automatically collect basic analytical data when you browse our site, including your IP address, browser type, device information, and pages visited, to help optimize our website’s performance.

2. How We Use Your Information

We use the data we collect solely to serve you better, specifically to:

• Process, package, and ship your orders securely to your address.

• Communicate order updates, tracking details, and respond to your customer service inquiries.

• Prevent fraudulent transactions and maintain the security of our platform.

• With your consent, send you occasional updates about new brand arrivals, special promotions, or beauty tips.

3. Data Protection & Sharing

Your trust is our priority. We maintain strict organizational and technical security measures to protect your personal data from unauthorized access, alteration, or disclosure.

• No Selling of Data: We never sell, trade, or rent your personal information to third parties.

• Trusted Service Providers: We only share necessary details (like your name, phone number, and address) with reliable courier and delivery services to ensure your package arrives safely, and with secure payment processors to finalize your transactions.

4. Cookies

Our website uses standard browser cookies to enhance your browsing experience. Cookies allow our site to remember items in your shopping cart, save your preferences for future visits, and analyze web traffic to improve our layout and speed. You can choose to disable cookies through your browser settings, though it may affect certain functionalities of the online shop.

5. Your Rights

You have the right to access, update, correct, or request the deletion of the personal information we hold about you at any time. If you wish to update your account details or have questions regarding how your data is handled, please reach out to us directly.

6. Contact Us

For any privacy-related questions, concerns, or data requests, please feel free to contact us:

• Email: bpshopbysumaiya@gmail.com

• WhatsApp / Phone: +880 1757-643850

• Store Address: Radisson Blu Shopping Complex, Cantonment Road, Jessore, Bangladesh